Inbound Customer Service Advisor
Posted on Jan 20, 2019 by Anonymous
TSYS Managed Services is an outsourced contact centre which provides customer service, risk management, collections, and back office and help desk related services for our clients. We operate from two UK locations - Caldecotte Business Park, Milton Keynes, Binley Business Park in Coventry and a European location at Barneveld in the Netherlands. These three sites oversee Contact Centre operations on behalf of TSYS clients in Europe.
We are currently recruiting for Inbound Customer Service Advisors to join our busy teams in Caldecotte, Milton Keynes on a full time, permanent basis. As an Inbound Customer Service Advisor you will take a variety of calls from our client's customers' accounts, build & maintain customer relationships and update internal systems.
This is a purely inbound customer service role with NO SALES.
Although preferred, prior contact centre isn't essential as your new role will start with a 6 week training programme specifically designed to help you to develop your skills. So as long as you are committed and eager to learn we will give you the skills and knowledge you need to succeed.
You will need to be able to commit to full time hours and be flexible to work various shift patterns between 6am - 11pm Monday - Sunday.
As well as a competitive salary, ongoing training provided by a dedicated onsite training department and a fast paced, fun working environment this role comes with the following benefits:
29 days holiday, including bank holidays (With the option to buy/sell an additional 5 days)
Peoples Pension scheme
Free on-site parking
Eye Care Vouchers
MediCash Plan (On completion of 6 month service)
Cycle to work Scheme (On completion of 6 month service)
Free tea and coffee
If you are passionate about putting customers first, are motivational, inspirational, and results driven with a passion to succeed then click APPLY now to become our next Customer Service Representative!
Please note, all successful applicants will be subject to a financial background and criminal record (DBS) check as part of our recruitment process.
TSYS Managed Services is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity