Account Management & Up Seller x 4

Posted on Jan 21, 2019 by Anonymous

Telford, Shropshire United Kingdom
Call Center & Customer Service
Immediate Start
£8 - £8.75 Hourly
Temporary
New year for a new role, well this could be the one for you !

We are working on behalf of an established brand who are looking to expand their existing team.

The team look after existing clients who already purchase from them, however they potentially only purchase some of the items available to them & the other items they purchase elsewhere.

Your role is to look after the existing clients with the aim of up selling other product ranges to them to expand your share of their spend.

You will work from a CRM system to make contact with your customer & offer customer service excellence together with having the ability to enquire where they buy other products from.

By pure means the customer buys from our client, we know there is lots of scope for you to negotiate the right deal, for increase sales.

We have an open day on Thursday 10th January for candidates to meet our client & we will have outcomes the next day, to start work on Monday 14th January.

Training for those successful candidates will involve a three stage process over 3 days.

Day 1. Training on the systems & overviewing of the products
Day 2. Listen in on calls being made, seeing orders being taken & seeing how the system works for you.
Day 3. On the phone's with a buddy to put into practice all you have seen & listened to with full guidance & help as you need.
Day 4. On the job with full support & guidance in a helpful team who will continue to develop you skills & answer any questions you may have.

These roles are all in scope for Temp to Perm but time lines are not possible to map out at this stage. You will be rewarded & recognised whilst in a temporary role with salary reviews & vouchers.

Perm salaries will start from £17,000 - £19000 with bonus expected to be around £450 per month.

The company is modern, forward thinking, supportive, a market leader, training is second to non & your personal development will be supported at all levels.
In addition there are many other permanent opportunities within the Group to support your growth.

Great benefit scheme available from week 13+ & when permanent as follows:-
23 days holiday + Stats, rising to 31 with length of service, canteen, pension, life assurance, sickness scheme, profit share/bonus

If this sounds like the job for you Tori & Rachel would love to speak to you on (phone number removed), or click apply to this role, or simply email us your CV quoting this reference HF5043.

New job, new year ! This is a great one......& we look forward to seeing you soon

Reference: 620011815

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