Contact Centre Consultant
Posted on Jan 16, 2019 by Anonymous
You will be dealing with the inbound and outbound telephone calls from customers, delivering excellent customer service. This role is a performance target led to ensure that customers are treated in a fair and consistent manner.
* prompt, friendly and helpful service to all customers
* finalise as many customer calls at the first point of contact
* take ownership of calls, and ensure follow-ups are processed if necessary
* answer queries accurately
This is a temp to perm role - working hours are Monday to Friday 8-6.30pm, Saturday 9-12.30pm (on a rota basis).
There is a holiday ban during the training period.
To apply for this role please click apply if you are interested, or alternatively please call the office on (phone number removed).
Meridian Business Support is acting on behalf of our client as a recruitment agency.
Job Type: Full-time
Salary: £8.20 - £9.23
Meridian Business Support is acting on behalf of our Client as a Recruitment Business