Customer Advisor

Posted on Jan 21, 2019 by Anonymous

Cheadle, Cheshire United Kingdom
Call Center & Customer Service
Immediate Start
£18k - £18k Annual
Customer Advisor

£18,000 + Uncapped Bonus

* Fantastic progression and career opportunities

* Professional and dynamic business

* Fun-loving and social atmosphere

This is an exciting opportunity for a money hungry, passionate individual to join a highly regarded and prestigious Financial Services business located in Manchester. They are currently developing their customer loan assessor team, and expanding as a business providing excellent future career prospects and progression throughout the company!

They are fast becoming the number one competitor for loan providers in the North West, and as a customer assessor you will be responsible for speaking to customers who have made an enquiry about a guarantor loan. You will have to develop and maintain relationships with the clients, ensuring that your service remains efficient throughout and all information is provided accurately.

Key duties

* Following up customer enquiries on a guarantor loan, making contact with customers who have shown an interest via their website.

* Assessing each clients' individual circumstance to ascertain if a loan is a suitable service for them

* Providing customers with accurate and clear information about the loan process

* Fully qualifying the client and their guarantor by reviewing bank statements and credit checks

* Building and maintaining a relationship with each customer

Key skills required

* Excellent customer service skills are essential

* Extremely driven and outgoing persona

* Exceptional telephone manner, and accuracy is key for this role

* Proven experience in a target driven background would be ideal

* Background or knowledge in loans, debt management, financial services is desirable

If you have not received a response to your application within 14 days, unfortunately it has been unsuccessful. By submitting your application you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website

Reference: 620011774

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