Property Maintenance Manager - Tenancy Services
Posted on Jan 21, 2019 by Anonymous
Birmingham, West Midlands
Are you an enthusiastic customer service professional looking to enhance your skill-set? Want to develop your career with a fresh-thinking business as a Property Maintenance Manager? If so, read on.
Established in 2005, Centrick Property are an innovative property group based in the Midlands. We offer a range of services, from residential sales and lettings, through to commercial property and block management. Currently, we're looking after over half a billion pounds of client property assets, so we must be doing something right.
Our Tenancy Services Team play a vital role in our success. Dedicated to providing a first-class service, their department is made up of 27 staff who look after every new let for our company, from application and reference stage to tenants checking out. There's never a quiet moment, as the team manage a growing portfolio of 3,000+ properties ranging from as far north as Carlisle, all the way down to Bristol.
We are now looking for a Property Maintenance Manager to join our Tenancy Services Team in our modern offices in central Birmingham.
- Basic salary of £18,000 - £20,000
- Performance related bonus of £1,200 per annum
- Pension scheme with employer contributions (rising with service)
- Perkbox benefits, including free mobile phone insurance and online and high street shopping discounts
- Childcare vouchers
- Great open plan office, with a foosball table
- Plenty of social events
- 25 days' holiday (rising to 28)
This is an amazing opportunity to join a dedicated team who will support you to build on your existing knowledge and realise your full potential.
You will have the chance to play an integral role in our day-to-day operations and help shape a key aspect of our tenancy services.
We are delighted to have been accredited as "One To Watch" by The Times and The Sunday Times Top Companies Awards, as we know how important people are to our business. We value our staff and encourage their feedback so we can continue to make Centrick Property an awesome place to work.
What's more, we are conveniently located just around the corner from Snow Hill station and within easy reach of Birmingham New Street, making for an easy daily commute.
As a Property Maintenance Manager, you'll help to ensure that our properties are maintained to the highest standards.
Liaising with tenants, landlords and contractors, you will:
- Respond to maintenance issue reports and identify the best course of action
- Answer email queries
- Organise annual safety certificates, including Gas Safety
- Process check out reports and negotiate and return tenants' deposits
- Act as the first point of contact for any maintenance-related complaints
To join us as a Property Maintenance Manager, you'll need:
- Previous customer service experience
- Great IT skills, including Microsoft programs
- A motivated and enthusiastic approach
- The ability to work well in a team
- To be highly-organised
It would be great if you had experience in a utilities, maintenance or facilities environment, but this is by no means essential.
We'd love to hear from you if you've worked as a Customer Service Advisor, Customer Service Administrator, Customer Care Advisor, Maintenance Co-ordinator, Lettings Consultant, Estate Agent, Customer Service Executive, Customer Service Representative or Contact Centre Agent, ideally within a utilities company.
Other companies may call this role Property Repairs Scheduler, Repairs Scheduler, Property Maintenance Officer or Property Maintenance Supervisor.
This is a full time role, working Monday - Friday on a two week rota of 9:00 - 17:00 and 9:30 - 17:30, with a 1 hour lunch break each day.
Webrecruit and Centrick Property are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you're looking to take your next step as a Property Maintenance Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency
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