Reception Manager

Posted on Jan 20, 2019 by Anonymous

Canterbury, Kent United Kingdom
Travel & Tourism
Immediate Start
Annual Salary
Full-Time
Salary Details: Competitive

We are delighted to be able to start the search for our Reception Manager at the soon to open - THE PIG at Bridge Place.

The role of Reception Manager is key to our success in this brand-new adventure. A can-do attitude and not being afraid to 'muck in' are essential.

Our reception is like no other and our Reception Manager needs to be the same. This role is physically demanding, predominately standing, based at our podium style reception in the heart of the hotel. You and your team will be the main point of contact for all our guests whether they are checking in to a room, dining with us, or simply curious about what we do. You will need to host the guests as they arrive, working closely with the Restaurant team for a smooth transition from arrival to dining and more.

The reception team will likely be the first and last people many of our guests will see, therefore you will motivate leading by example with high energy and excellent attention to detail. You and your team will be involved in all parts of our guests stay from assisting them (and their luggage) to the rooms, to welcoming them with a cup of tea. There's no job off limits in delighting our guests

As our Reception Manager you will be responsible for the effective running of the front office, managing the team of receptionists to ensure all duties are completed to a high standard. We are looking for people who love to make guests smile every day.

Experience of working in a similar role is advantageous, along with knowledge of Opera Fidelio.

Other Information:

It has been over 2 years since our last PIG opening, we are very excited to now start recruiting for a few of the key roles at THE PIG-at Bridge Place. All other roles will be open for applications in January 2019. We will open the doors to our guests in May 2019! All positions are anticipated to start in April, with dates to be confirmed.

We will be holding an open day in February for candidates who want to know more about us or are unsure of what role they may be interested in. Please keep an eye on our website for the dates and location of this

Reference: 620009460

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CANTERBURY FESTIVAL