Administration Assistant - Unum Dental

Posted on Jan 17, 2019 by Unum Limited

Basingstoke, Hampshire United Kingdom
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
General Summary:

To provide a quality claims handling service, dealing with customer enquiries and the processing of claim settlements within the scope of the policy terms and conditions.

Key Accountabilities:

  • Effectively handle all claims in a customer focused manner
  • Effectively handle all claims to a high technical standard in accordance with claims philosophies and client handling requirements
  • Provide customers with relevant information that is clear, fair and not misleading allowing them to make an informed decision
  • Understand and be able to explain policy cover in line with terms and conditions
  • Effectively agree settlement of claims within authority levels ensuring referral requirements are adhered to
  • Establish and maintain effective communication and relationships with all colleagues and customers, promoting a professional business image.
  • Deliver individual quantitative targets, adhering to quality and accuracy standards
  • Understand and apply all legal, regulatory, information security and compliance requirements and report any breaches when identifiedContribute to the achievement of team
  • Reference: 619977997

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