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eCommerce Client Delivery Partner - to £100K + bonus, bens

Staffworx Limited

Posted on Sep 21, 2022 by Staffworx Limited

Not Specified, United Kingdom
IT
Immediate Start
Annual Salary
Full-Time

Senior eCommerce Client Partner working major online retail clients on latest cloud based SaaS and microservices E-commerce software solutions.

As an eCommerce Client Partner, driving customer delivery relationship, long-term shared value built on successful delivery. With experience of running E-commerce software delivery solutions to customers, you will relish the challenge of delivering growth and an incredible ROI. You will ensure the delivery of a highly effective E-commerce offering and fantastic user experience. Ensuring client services are following best practice and aligned with current industry trends.

Responsibilities:

  • Understand client objectives, challenges and needs
  • Actively participate in strategic planning for clients' end to end eCommerce delivery strategy.
  • Excellent stakeholder skills, understand business goals, navigate through to deliver best results.
  • Ability to prioritise and communicate clearly to CxO stakeholders across the client organization.
  • Manage client relationship and develop strong strategic direction and recommendations.
  • Be of a consultative mindset, translating omnichannel commerce strategies into reality.
  • Recommend solutions to improve the integration, capability and value
  • Partner with internal and external teams to make the best work possible.
  • Input on costing and scoping strategy input for proposals
  • Understand client business goals, culture, technology and customer trends.

Requirements

  • At least 5 years experience working in E-commerce.
  • Have a strong track record of E-commerce delivery in; Delivery Management, Business Consulting, Software Architecture, Customer Success, Account Management
  • Strong client partner or success management background
  • Have a superb track record of overachieving on KPIs
  • Have a strategic mindset but the want and desire to be hands on and operational.

Beneficial

  • Experience in working with enterprise clients.
  • Agile development environments, Scrum or Kanban
  • Good understanding of project life cycle, agile, scrum, kanban
  • MACH, headless, contentful, commercetools, BigCommerce, Hybris, SFCC

If you're interested in this opportunity, please email your latest CV with availabilility and expectations.

This advert was posted by Staffworx Limited - a UK based recruitment consultancy supporting the global E-commerce, software & consulting sectors. Services advertised by Staffworx are those of an Agency and/or an Employment Business.

Staffworx operate a referral scheme of £500 or new iPad for each successfully referred candidate, if you know of someone suitable please forward for consideration

Reference: 1736094982

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