Customer Relations Consultant
Posted on Jan 21, 2019 by Anonymous
Job title: Customer Relations Consultant
Salary : £19,500 Per Annum
Hours : Monday to Friday, 09:00am to 17:00pm or 08:15 - 17:30 plus early Friday finish.
Contract : Permanent
Location : Bristol City Centre
To Start : Asap
Benefits : Pension, 25 days holiday + Bank Holidays.
Key skills :Fluent French, Fluent English, Customer Service experience.
An outstanding opportunity has arisen within a large business as a French Customer Service Advisor / French Customer Service Assistant / French Advisor. This position will see you working within a Global business who pride themselves on there business's services and reputation within their industry. This ever expanding business is now looking to invest in their team further with an individual who is able to fit well with their up beat team a be an asset to their customers and business's.
This position as French Customer Service Advisor / French Customer Service Assistant / French Advisor will see you complete duties such as :
§Represent and promote the business, its training systems, philosophy, products and programs through all forms of communication (e-mails, telephone, shows etc.). Take part directly and indirectly in the introduction and promotion of programs and new products (eLearning, PIC online for individual members etc.).
§Support customers with a high quality consulting service and with a smooth handling of administrative processes.
§Research and investigate information to enable the successful processing of applications.
§Manage, organise, and update customer data using the relevant database applications.
§Interpret instructions and issues arising, and then implement actions according to administrative policies and procedures.
§Participate at shows and other events organised by the company.
§Assist with receptionist duties as and when required.
§Assist the company with ad-hoc translations and proof reading of communications
This role as a French Customer Service Advisor / French Customer Service Assistant / French Advisor will have a need for the successful candidate to hold Excellent IT and customer skills. The Successful candidate will also hold Fluent French and English speaking skills on a professional level.
In return, this position as French Customer Service Advisor / French Customer Service Assistant / French Advisor will see you working for a global business offering opportunities for progression, further training and commitment within a permanent role.
Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy