This Job Vacancy has Expired!

Service Coordinator

Posted on Jan 18, 2019 by Anonymous

Tamworth, Staffordshire United Kingdom
Call Center & Customer Service
Immediate Start
£19k - £19k Annual
Full-Time
Our client, a leading supplier of construction equipment, has a fantastic opportunity for a Service Coordinator/Hire Controller to join their Hire Desk Team to deal with all enquiries on the hire desk and convert them into hire business.
Key Responsibilities:
* Responsible for receiving orders (On-hires) and requests for collections/ off hires via telephone and email
* Planning transport for deliveries and collections
* Efficient running and co-ordinating of internal and external haulage
* Calculating and supply of quotes
* Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received
* To demonstrate and maintain an understanding of our product range in order to sell the key benefits to our customers
* Deal with customer enquiries and resolve issues
* Maintain an effective and positive relationship with customers and other depots/ departments
* Build customer relationships to retain existing business
Skills/Requirements:
* Knowledge of the hire industry is preferable
* Confident telephone manner
* Customer focused with excellent attention to detail
* Able to manage a large workload
* Good IT skills
Salary - £19K (potential to increase after 6-12 months)
Hours - 40 hours per week Mon-Fri
We welcome approaches from candidates interested in customer support, customer services, client support, customer service administrator and sales administrator vacancies

Reference: 619616802

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