Female Tenancy Support Officer

Posted on Jan 23, 2019 by Anonymous

Sunderland, Sunderland United Kingdom
Public Sector & Government
Immediate Start
£10.6 - £13.6 Hourly
An excellent opportunity has been made available for a Female Tenancy Support Officers position with an established Housing provider covering Stockton and Middlesbrough.

The role is initially for three months with the view for an extension on a full time basis, Monday to Friday 09:00 am - 17:00 pm with an occasional weekend work (One in Three) maybe required.

The pay rate is £10.55 PAYE (Plus Holiday Pay) or £13.57 on Umbrella / Limited.

The role does require the candidate to have a Full UK Drivers License and access to a vehicle too.

The candidate will be covering a caseload of around 18-20 service users, experience within housing benefits, rent management and support planning is essential.

As a Tenancy Support Officer, you will need to engage with referral agencies to generate referrals for the service.

You will need to undertake all appropriate assessments for all potential and actual residents and to review and update these as required.

Part of your role will be to complete all documentation including tenure agreements, property inventory, disclosure forms and an application for housing benefit with residents to support and sustain a successful tenancy.

As a Tenancy Support Officer, you will need to maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained, taking a pro-active approach to ensure properties are re-let as soon as possible in line with targets.

You will be tasked with ensuring that void time is minimised by taking a pro-active approach to ensure properties are let/re-let As soon as possible in line with targets.

You will be required to actively engage with tenants in issues and decisions that affect them. Achieved through involvement activities ranging from providing information, requesting feedback, consulting, to facilitating participation by the service users.

Furthermore, you will need to develop professional relationships with a range of external agencies that supports the on-going needs of tenants.

This is an urgent requirement, so if you feel this is the perfect opportunity for you to showcase your skill set then please get in touch right away.

Senior Recruitment Consultant - Zack Ali - (phone number removed)
Email Address -

Your expert recruitment consultant is Zack Ali, call today on (phone number removed) or email Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy

Reference: 619615813

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