Global Technology Procurement - Procurement Manager
Posted on Jan 17, 2019 by PWC-1
The Global Technology Procurement team is responsible for the development and execution of the technology procurement strategic priorities at the PwC network level, including negotiation of global supplier agreements for use by the network of PwC member firms in the different countries.
The team focuses on proactive supplier risk mitigation, value optimization, stakeholder alignment and the creation of category strategies that best support the Business and IT priorities.
Our stakeholders include the Global IT team, the Lines Of Service (Assurance, Tax, and Advisory) IT and business stakeholders, Network Information Security (NIS) and regional IT teams.
In order to better align to the needs of our stakeholders, the procurement team reorganized along the Key IT towers (Network Information Security, Lines of Service Business Applications, Infrastructure Services, Networks and Managed Services). Because of procurement's increasing influence and early engagement with stakeholders, we have a new Procurement Manager vacancy.
The Procurement Manager supports a number of IT stakeholders through the procurement process by leading the following activities:
- Execution of the Procurement process and Supplier management guide internal users through the process of negotiating new supplier agreements and renewals, including where appropriate supplier selection and development of RFPs. Take the lead in commercial and contract negotiations in collaboration with Global OGC team and stakeholders, ensuring requirements are well understood and documented and that the finished agreement meets the business objectives.
- Proactive supplier risk mitigation and visibility Provide a balanced view of all types of supplier risk (including geographical, financial, performance related, information security, geopolitical and corporate social responsibility/regulatory compliance risks) and work with stakeholders and OGC to mitigate these.
- Procurement strategy Work with different areas of the business and IT to develop the right procurement strategy for each project. Ensure it is in line with the business and IT long term objectives and provides optimum value for money, including how to structure the deal from a commercial and contractual perspective, and how the contract will be managed on an ongoing basis for the benefit of the member firms. Provide options to Technology leadership to gain buy in.
- Client orientation and alignment Cultivate strong working relationships with multiple internal clients to understand the business drivers and priorities and develop joint sourcing plans that deliver the best outcomes across the PwC network.
- Value Optimization Use research, negotiation skills and benchmarking to reduce the Total Cost of Ownership and provide a careful assessment of cost, service and risk. Ensure we leverage the size and scale of the PwC network of member firms whilst focusing on consolidation of suppliers and simplification of the IT estate.
- Follow internal processes Ensure compliance to the procurement process and escalate risks early. Follow established guidelines for procuring from suppliers who are also clients and go to market partners of PwC globally. Provide accurate and up to date reporting on projects using the team's tools and contract database. Seek guidance from OGC, NIS and GLSC and management as appropriate.
- Meets deadlines and works well under pressure with limited supervision.
- Can multi-task and manage time efficiently to oversee between 15 and 20 projects at any time
- Has good organizational skills and a high level of attention to detail.
- Good Financial and Quantitative data analysis to be able to review and negotiate proposals
- Good negotiation skills and knowledge of IT contracts, key clauses and contractual risks
- Experience of negotiating software agreements and understand risks associated with software asset management and audits
- Experience of negotiating IT services agreements including statements of work and resource augmentation for support or development services and project work, and understand risks associated with IT services agreements on a time and material basis or based upon specific deliverables. Experience of negotiating service level agreements.
- Ability to communicate results clearly verbally and in written form.
- Good at managing internal and supplier communication with results-driven mentality, focusing on tasks and knowing when to escalate issues
- Degree qualified
- Procurement professional qualification/membership - desired.
Required Skills & Experience
- Few years' experience in a technology procurement team in a global organization
- Experience of negotiating technology contracts for a variety of IT products and services.
- Software experience expertise in negotiating both on premise and cloud software agreements and in depth knowledge of cloud licensing models and risks
- Managed Services understands how to negotiate IT Services for software support and development and best commercial models, experience of negotiating and drafting statements of work.
- Vendor Management experience an advantage
- Has successfully worked in a team-based environment with remote stakeholders.
- Has experience of negotiating contracts under New York or English laws
- Good understanding of contract risks associated with data privacy and GDPR
The following experience is desirable
- Experience working in the professional services industry.
- Experience working in global networked/decentralized decision-making environment.
Internal firm services
In order to deliver a first-class service to our clients, we need first-class support internally. Internal firm services is a network of specialist support professionals and includes marketing, recruitment, human capital, finance, technology, learning and development, procurement, to name but a few. Each team plays a vital role in making sure we have all the right resources, services and technology across our business.
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.