Receptionist/ Front Of House

Posted on Jan 16, 2019 by KennedyPearce Consulting

London, London United Kingdom
Admin & Secretarial
Immediate Start
£25k - £25k Annual

I am looking for an outstanding, well presented Front Of House Receptionist for one of our best clients.

Front Of House Manager Duties:
  • Manage the Reception, Telephony, Room Reservations,
  • Deliver the professional greeting of clients and visitors, to the highest standards
  • Monitor, manage and review the Catering and Cleaning contracts
  • Ensure the team leaders and supervisors co-ordinate their staff to ensure the delivery of exceptional front of house services.
  • Implement dynamic operational working procedures, to support the delivery of service excellence
  • Develop strong communication and line reporting procedures to guide service implementation making improvements or changes where required
  • Implement safe working practices to ensure safety of building occupiers and visitors
  • Lead monthly management report meetings with the client and build strong relationships with key business leaders
  • Strong detail analysis of service delivery and identify continuous improvements
  • Introduce systems for analysis of service delivery ie mystery shoppers etc
  • Monitor the team's performance promoting achievements and identifying weaker areas for improvement

Reference: 619589292

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