Description: Position Purpose\\: Conduct telephonic adherence assessments and provide interventions per program guidelines.Conduct and complete telephonic assessments, identify adherence risk, and collect relevant health information from patientsEstablish ongoing coaching relationship with assigned patients throughout duration of participation in the programEducate providers, case managers and community resources on program components and available support servicesCollaborate with providers to promote and report adherence to medication by patientsEducate patients on medication use, administration, and side effects through pharmacy provided patient informationEducate and coach patients on self-management of condition-related symptomsIdentify barriers to adherence and coach patients on solutions Link patients to supports and resources related to medication assistance, self-management, condition management and psychosocial supports
Qualification: Education/Experience\\: Bachelor s degree in Social Work, Nursing, Health, Behavioral Science, related field or equivalent experience. 1+ years of related experience in health care population management such as disease management, case management, health coaching, behavioral interventions or adherence promotion. Licenses/Certifications\\: LPN (Licensed Practical Nurse), LVN (Licensed Vocational Nurse), RN (Registered Nurse), LCSW (Licensed Certified Social Worker), CNM (Certified Nurse-Midwife), CM (Certified Midwife), or CPM (Certified Professional Midwife) preferred.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Associated topics: business development, case management, development, liaison, manage, office manager, project, project development, project management, resource development