Training Manager (part-time, maternity cover)
Posted on Jan 18, 2019 by Mosac
Mosac's Training Services provide essential knowledge and guidance to protective parents and carers and prepare all Mosac volunteers to help deliver our frontline services. We are currently looking for an experienced and qualified individual to become our Training Manager (p/t), to provide maternity cover until the end of 2019.
Mosac has been delivering unique services for the families of victims of Child Sexual Abuse for over 25 years. These include a national Helpline, Training, Counselling, Play Therapy, Advocacy & Advice and e-mail support services. In a safe environment, we offer free services to families affected by CSA, all of whom are vulnerable with some being excluded, or facing other forms of hardship. We enable families to achieve and sustain an improved quality of life by rebuilding confidence, alleviating isolation, improving well-being and resilience, promoting inclusion and empowering individuals to move on with their lives, with the skills and knowledge to safeguard themselves and their children in the future.
NB: PLEASE READ THE JOB DESCRIPTION/ PERSON SPECIFICATION BELOW. TO APPLY, PLEASE SUBMIT YOUR CV AND A COVERING LETTER TO US ONLINE THROUGH CHARITY JOB, OUTLINING HOW YOU MEET THE KEY REQUIREMENTS OF THE POST, USING EXAMPLES FROM YOUR OWN EXPERIENCE. Applications which do not include a covering letter will not be considered.
To develop, deliver and regularly review training programmes for Mosac's service users, Mosac volunteers and professionals from external agencies.
To develop and implement a strategy to grow and develop Mosac's Training Services in accordance with strategic aims and objective, providing training to an increasing number of clients from across London and the SE.
To represent Mosac externally, developing and delivering paid for training to other voluntary organisations, statutory and public sector service providers.
To plan, develop and deliver all Training Services for protective parents and carers whose children have been sexually abused, in accordance with Mosac's agreed values, strategic aims and objectives.
To recruit, select and train Mosac volunteers, preparing them for roles including Counsellors, Helpliners, Advocates/ Court Support and office reception/ administration.
To work collaboratively with other Mosac Service Managers, to provide support that is appropriate, timely and tailored to suit the needs of individual clients. particularly their needs around strengthening the bonds with their children, addressing their trauma symptoms and improving resilience to overcome the effects of grooming.
To ensure adequate numbers of appropriately qualified, skilled and experienced Volunteers are maintained at all times.
Assess, develop, deliver, monitor and evaluate training to meet all Mosac's ongoing needs
Ensure Mosac training programmes meet all current sector requirements and national minimum data set for social care, the common assessment framework, and child protection protocols
Design and deliver safeguarding training programmes and workshops appropriate for protective parents and carers
Design and deliver outreach and on-site, paid for training for school's staff and other external, professional agencies, around safeguarding children and working with families whose children have been abused.
Design and deliver training for all Mosac volunteers, appropriate to the service/s that they will be supporting
Manage the recruitment of new volunteers, interviewing candidates prior to training and following a best practice volunteer recruitment process
Hold post-training interviews with volunteers to assess suitability and support Service Managers with the induction of successful candidates
Work collaboratively with other Mosac staff to ensure that the ongoing training needs of all clients and volunteers are met in a timely fashion
Keep accurate and appropriate written training records for every protective parent/ carer and volunteer in training, storing records in accordance with Mosac's data protection requirements
Contribute towards timely and accurate reporting to Mosac funders
Prepare supporting information for new fundraising applications, as required
Prepare and submit regular Training Service reports to the Board of Trustees
Being proactive in keeping up to date with relevant legislative changes and other Mosac Training Service related developments
Attending regular clinical Supervision, supported by Mosac
Attending regular Mosac staff and team meetings
Carrying out any other reasonable duties as required from time to time by the charity
Some flexibility and out of hours working may be required from time to time
Disclosure and Barring Service and Data Protection
Due to the nature of Mosac's work with vulnerable children and adults, the Training Manager will be required to provide information for a Criminal record check (Disclosure and Barring Service) on first appointment.
Ability to manage own/ joint workload and prioritise tasks
Excellent verbal and written communication skills
Conscientious, hard-working and self-disciplined
Ability to work to deadlines/targets for self and others
Works effectively and calmly under pressure
Ability to work on own initiative
Active team player
Ability to guide, support and develop volunteers
Ability to work with client trauma
Creative and resourceful
Essential Skills, Experience and Qualifications
A minimum of 3 years post training qualification experience
Empathy with Mosac's clients
Qualification in Training with an accredited professional body
Demonstrable track record and knowledge of delivering and evaluating high quality training around safeguarding, child sexual abuse and or similar/ related trauma
Excellent communication skills, including experience of communicating effectively across cultures and with diverse audiences, both verbally and in writing
Excellent written and spoken English
Excellent IT skills - with a good knowledge of Microsoft Word, PowerPoint and Excel
Excellent organizational, time management and decision-making skills
Demonstrable knowledge of child development
Knowledge of the impact of Sexual Abuse on children, families and the wider community
Ability to identify and flag safeguarding issues for vulnerable adults and children
Running a client centred support service
Knowledge of child development
Profile raising work through networking and building partnerships
Working with and training volunteers
London City Mission