This Job Vacancy has Expired!

Customer Service Assistant

Posted on Jan 17, 2019 by The Southern Coop

Newbury, Berkshire United Kingdom
Retail Trade
Immediate Start
£7.45 - £7.83 Annual
Full-Time

Our customers rely on our stores for everything from a pint of milk to tonight's evening meal. The role of the store team is to make sure our customers receive a friendly and efficient service at all times.

We're currently recruiting Customer Service Assistants to join our team. In this role no two days are the same, you could be advising a regular customer with their local shop, to helping a colleague display newly delivered stock, before jumping on to the till to make sure our customers don't have to queue for too long.

Key Responsibilities;

  • Delivering the best service locally when operating a till
  • Merchandising stock onto the shelves to deliver the best availability locally
  • Rotating stock to ensure legal compliance, making the store a safe place to shop
  • Talking to our customers answering any questions or enquiries positively and enthusiastically
  • Actioning PI counts to deliver the best availability in store for our customers
  • Processing deliveries to ensure maximum product availability
  • General cleaning of the store to deliver a clean and safe environment for our customers to shop in
  • Ensure all activities undertaken are in compliance with policy and procedures
  • Ensuring a member of the Store Management team aware of any complaints or issues raised by Customers
  • Maintain a high standard of housekeeping within the Store ensuring that all working areas are kept clean and tidy for both customers and colleagues
  • Ensure that any equipment which is not in correct working order is reported to a member of the Store Management team
  • Participate in Store community activities as required

Key Experience, Knowledge and Skills;

  • Previous experience in retail would be an advantage, however not essential as full training is given
  • Courteous and helpful
  • Good communication skills and the desire to give our customers an enjoyable shopping experience
  • Able to comply with defined process and procedures
  • Genuine enthusiasm for customer service
  • Flexibility and positive attitude

This is a rewarding role where you'll get the chance to make a difference in a local community. With excellent benefits, a competitive hourly rate and the chance to develop, a customer service position with Southern Co-op could be your first step to a long term career within the retail industry.

Reference: 619428591

Similar Jobs

Customer Service Assistant

Southampton, Hampshire United Kingdom

Lloyds Banking Group

Customer Service Assistant

Bury, Lancashire United Kingdom

Lloyds Banking Group

Customer Service Assistant

Sheffield, Yorkshire United Kingdom

Lloyds Banking Group

Customer Service Assistant

Newbury, Berkshire United Kingdom

The Southern Coop

Customer Service Assistant

Haywards Heath, Sussex United Kingdom

The Southern Coop

Sales or Customer Service Assistants - Change career

City, Newcastle Upon Tyne United Kingdom

HOME Fundraising Ltd

Customer Service / Sales Assistants New Year, New Career

City, Edinburgh United Kingdom

Job Time

Customer Service / Sales Assistants New Year, New Career

City, Edinburgh United Kingdom

Job Time

Retail Sales Assistant - Sundays only Hove

Hove, Sussex United Kingdom

St Barnabas Hospices

Retail Assistant Manager - Billingshurst

Billingshurst, Sussex United Kingdom

St Barnabas Hospices