This Job Vacancy has Expired!

Outbound Call Centre Advisors

Posted on Jan 16, 2019 by Anonymous

Kenilworth, Warwickshire United Kingdom
Immediate Start
£8.2 - £8.2 Hourly
We are currently recruiting for 10+ FULL & PART TIME Customer Service Advisor's based in Kenilworth on a 8 week temporary to permanent basis.
You must be a car owner / driver to get to the location.
Company -
This is a fun, friendly and fantastic company to work for that offers great support and career progression.
Working hours:
Part time - 8am - 12pm Shift / 4pm -8pm shift ( 20 hours )
Full time - Fully flexible between 8am - 8pm - 1/3 Saturdays ( 5 days a week 37.5 hours )
You must be able to commit to 3 weeks full time training if successful
* Answer and resolve customer enquiries through different communication channels and demonstrate ownership of any problems
* Be chatty and friendly yet professional in your interactions with customers
* Resolve customer's queries at the first point of contact, liaising with other departments to ensure resolution
* Undertake operational activities relating to customer's accounts
* Ensuring all interactions with customers are compliant with company regulations
* Proactively review customer accounts when contacted, to identify and resolve problems and risk of future problems before they arise
* Take ownership of complaints and follow company procedures
* support the day to day operation of the company
* Excellent customer service skills
* Excellent and straight forward communication skills, both verbally and written
* Ability to build and maintain good relationships with customers
* Must hold a full UK drivers licence
SALARY: £17,000 +

Reference: 619418669