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L&D Online Manager

Posted on Jan 17, 2019 by Anonymous

Lutterworth, Leicestershire United Kingdom
Leisure & Sport
Immediate Start
£27k - £27k Annual
L&D Online Manager
£27,000 pa
9-12 months maternity cover
Monday to Friday
30 hours per week
The purpose of this role is to develop and implement a CPD strategy by leading the CPD & Online Resources team in the design and delivery of online learning resources, resulting in the organisation becoming the CPD provider of choice for its members.
Principal Accountabilities:
Develop, implement and review the CPD strategy to deliver resources through the CPD digital learning platform and website, meeting the needs of the association and providing members with affordable and accessible CPD
Lead, support and motivate departmental staff to build and sustain an effective team capable of achieving departmental and organisational objectives
Continuously assess the market and conduct competitor analysis to identify new CPD opportunities
Make recommendations to the business to ensure CPD remains innovative, relevant and competitive
Review and analyse the impact of delivered online learning resources to assess the uptake and effectiveness and ensure the CPD offering to members is aligned to the department strategy
Project manage the development and delivery of team projects to ensure timely delivery of CPD
Establish and develop working relationships with internal and external stakeholders to ensure the involvement of relevant people/departments in the development of CPD and online learning resources
Set-up and manage an online review panel to review content, to ensure CPD and online resources remain accurate and relevant; meet a focus group on a regular basis for feedback and to inform future developments
Act as Project Owner in relation to the development and delivery of the Learner Management System and ongoing CRM and CMS developments to ensure the expansion and growth of relevant CPD and online resources
Manage the overall CPD and online resources budget, identifying purchasing trends and risks and taking action to ensure income targets are met and expenditure remains in line with the annual budget
Identify relevant and appropriate marketing opportunities to promote CPD products and services
* Educated to degree level or several years in a similar role
* Experience of project management or the equivalent qualification
* Experience of designing and developing learning resources
* Experience of managing budgets and analysing budget performance
* Experience of managing, motivating and developing people
* Experience of conducting research and analysis to effectively report relevant metrics
- Ability to develop and adapt departmental strategy to fit with organisational vision
- Effective problem-solving skills
- Excellent customer service skills
- Excellent written/verbal communication and presentation skills
- Understanding of learning and development and learning technologies
- Ability to work under pressure and flexibility to meet a varied, wide-ranging and demanding workload which is often time-critical
- Ability to work on own initiative and as a member of a team
- Understanding of equality and diversity
- Empathy with and understanding of ethical values in relation to counselling and psychotherapy is desirable.
Employee benefits include:
* Generous pension scheme
* Flexitime between 8am and 6pm
* 25 days holiday + 8 days bank holiday
* Free refreshments, fruit and yoga sessions
* Family-friendly policies including job sharing
* A supportive and empowering organisational culture
* Employee Assistance Programme, including a confidential counselling service
* Health cash plan
* Free parking
Deadline for applications: 5pm on Monday 10th December
Please call us for an informal chat about the role. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful.
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Reference: 619215938