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Customer Priority Specialist (Part time)

Posted on Jan 17, 2019 by Anonymous

Stockport, Cheshire United Kingdom
Call Center & Customer Service
Immediate Start
£19.6k - £19.6k Annual
Customer Priority Specialist, Stockport SK1

30 hours per week

Shifts available: Sunday - Thursday 15:00pm - 21:00pm OR Tuesday - Saturday 15:00pm - 21:00pm

£19,620 pro rata plus excellent benefits

In Sky's Customer Service Group we want to offer the best service in the country. Within Customer Priority we do whatever it takes to deliver an exceptional experience for our customers when they need us the most.

Customer Priority help support customers get a brilliant solution to the issue that has led them to us, as well as protecting them from further problems. We are a true centre of expertise, and our Customer Priority Specialists have the skills, permission and curiosity to go further to bring creative and dedicated solutions to customers' problems.

Everything we deliver is underpinned by the 3 essential attributes that guide the way we work:

Maverick Minds
A passion for solving problems for customers and for the business. It's about owning the solution and always thinking about how you can do things in a way that create memorable moments for the customer.

Emotionally Curious
Always putting the whole person at the heart of your thinking. It's about having emotional radar that makes us ask 'what's the right thing to do - and the right way to be - for this person right now.'

Relentlessly Collaborative
Having a constant itch to want to work together better to create even better solutions for us and the customer. It's about constantly pushing Sky forward through creating and sharing best practice.

And the perks?

To help you have better conversations with our customers and understand our products inside out you'll receive free Sky Q, phone and broadband to enjoy in your spare time. And, because we know life isn't just about working, you'll receive 30 days annual leave (plus three bank holidays), private health and dental care and a wide range of high street discounts too.

It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.

We're part of Europe's leading entertainment with over 23 million customers across seven countries, we make life easier by entertaining and connecting people. It's a genuine team effort. That's why we want talented people, like you, to join us and help make the future happen.

If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.

Believe in better

Reference: 619141936