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Dutch Speaking Customer Care Team Leader

Posted on Jan 17, 2019 by Anonymous

Cambridge, Cambridgeshire United Kingdom
Call Center & Customer Service
Immediate Start
£33k - £33k Annual
Full-Time
FRENCH SELECTION UK
Dutch Speaking Customer Care Team Leader
Customer service, Officer, Team Leader, Customer Relationship, Customer Care, Call Centre, Queries, Administration, Inbound Calls, Outbound Calls, Quality reviews, Order processing, Follow up, Cambridge, Dutch.
Based in: Cambridge
At commutable distance by car from Northampton, Bedford, Luton, Peterborough, Coventry, St. Albans, Bury St Edmunds
Salary: up to £33K + Excellent Benefits (Pension & Health scheme e.g.)
Ref: 190KS
VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference: 190KS
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
The Company
Our client is a dynamic International company within the health, longevity, and lifestyle industry.
Main duties
To motivate and support the team of administrators to provide excellent customer service, building relationships and resolving queries.
The Role
- To motivate and support the team
- To resolve any customer enquiries
- To help in the recruitment of Customer Care administrators
- To receive and process customer orders
- To develop/maintain positive relationships with customers
- To ensure they receive high standard of service.
The Candidate
- Dutch to mother tongue standard (Written & spoken) - Essential
- Fluent in English (Written & spoken) - Essential
- Previous experience as a Team leader/ Customer Service Manager - ESSENTIAL
- Customer oriented
- Face to face customer service skills for visitors and at events
- Ability to priorities skills and problem solver
- Excellent communication skills and positive attitude
The Salary: up to £33K pa + Excellent Benefits (Pension & Health scheme e.g.)
French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom

Reference: 619141885