Customer Service Representative

Posted on Jan 17, 2019 by Anonymous

Cambridge, Cambridgeshire United Kingdom
Call Center & Customer Service
Immediate Start
£19k - £22k Annual
Full-Time
Job Title: Customer Service Representative
Location: Cambridge, Parking onsite
Salary: £19,000
Contract Type: Perm / Full time rotating day shifts incl. weekends
Sector: Customer Services
My client, based in Cambridge currently have an opportunity for a permanent, full time Customer Service Representative for an established Company located in Cambridge.
As a Customer Service Representative you will be responsible for: -
Answering incoming calls
Converting and upselling
Providing customer support and care at all times
Provide callers with extensive product and pricing knowledge
Process payment details
Communicating with customers
Ordering
Checking stock availability
An ideal candidate for Customer Service Representative must have: -
Some sales experience
Experienced in dealing with customers
Strong communication skills
High attention to detail
Proactive
Hard working and able to manage time effectively
In addition to a salary of £19k the Customer Service Representative will be able to achieve an OTE up to £22k, with performance related bonuses, and bonuses for working weekends. Working hours are Monday - Friday (rotating shift) 7.30am - 4.30pm, 8am - 5pm, or 9.30am - 6.30pm, Saturday mornings (half day holiday acrued in lieu).
Interviews will take place in Cambridge, following a registration process by PureKat Consultancy Ltd. If we have not responded to your application within 3-5 days, unfortunately you have not been successful on this occasion, but please feel free to contact us for other opportunities. PureKat Consultancy is acting as an Employment Agency for this permanent vacancy

Reference: 619141750

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