Sales Advisor

Posted on Jan 18, 2019 by Anonymous

Southend-on-sea, Essex United Kingdom
Call Center & Customer Service
Immediate Start
£15.5k - £15.5k Annual
Full-Time
Contact Centre - Inbound and Outbound roles available (Travel Department)

Southend on Sea

Full time
£15,500 + monthly performance bonus

Variety shifts examples 8am-4.30pm, 9am-5.30pm, 10am-6.30pm, 9.30am-5pm. Work 2/6 weekends

Brief:

Working as part of the Inbound Team on a 37.5-hour week, on a rota basis including

weekends and evenings and Bank Holidays. The Company operates on a 365 day a year, 7 days a

week basis, so some flexibility may be required to meet future business change.

Purpose of the role:
To ensure that all inbound telephone enquiries are dealt with proactively and effectively. Staff must ensure that all quotations and sales are dealt with in a compliant manner.

Duties and Responsibilities:
· To proactively deliver compliant sales in order to ensure the consistent achievement of any agreed individual

sales targets.
· To represent the Company in a professional and courteous manner at all times.

· To support other team members in ensuring the achievement of any agreed team business objectives.

· The accurate recording of all client data on our relevant systems/databases.

· To own and proactively approach self-development, thereby ensuring competence in role is consistently above the required regulatory level.

· Respond positively and accurately to all product and process questions raised by customers and/or colleagues.

· To demonstrate flexibility to meet the needs of the business from time to time.

· To support Managers to manage the key risks within your department.

· To ensure that you conduct your role in accordance with AFC policy (to act honestly and with integrity) and to report any suspected incidents of fraud and corruption.

· To adhere to all Company Policies and Procedures, including Health & Safety, Equal Opportunities, Data Protection, Code of Conduct, Security, IT and Internal Control Financial Regulations.

· To undertake any other duty or responsibility that may reasonably be allocated by your Manager/Company's Senior Management Team.

Critical Competencies:

· Communication/Influence

· Commitment

Apply now

Reference: 619141597

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