Customer Care Administrator (German Speaking)

Posted on Jan 23, 2019 by Anonymous

Plymouth, Devon United Kingdom
Call Center & Customer Service
Immediate Start
Annual Salary
Full-Time
Customer Care Administrator (German Speaking)
Plymouth
Generous Salary & Fantastic Benefits

Do you want to work for an exciting, world leading organisation? Are you Bi-lingual and can speak German? Do you have exceptional customer service skills? If so, this could be the role for you.

Working in a modern, open plan office as part of a small team, you will be responsible for providing support to customers, as well as field technicians and other internal departments. This is a fast paced role and will require exceptional attention to detail, excellent customer service skills and experience working with data entry and reporting. If you are someone who thrives when delivering a fantastic customer experience but also enjoys detailed administration tasks, this role will provide the perfect mix.

Day to day duties will include;

Providing administrative and customer care support to the team Manager
Dealing with all incoming customer enquires quickly and effectively
Liaison with Technicians to ensure correct products have been ordered
Maintaining a variety of spreadsheets
Processing service invoices, sales orders & repair quotes

Our client is looking for candidates who are self-motivated, team players, who are flexible in their approach and enjoy learning new skills/systems. In order to be considered for this position you will need to have GCSE or equivalent grades A-C in Maths, English and French.
Good computer skills are essential to be considered for this role, and we would like to speak to candidates who have experience using Microsoft Excel, Word & Outlook. You will also be using a variety of in-house systems and will be provided with full training.

Hours of work are 8am - 5pm Monday to Thursday, and 8am - 1pm on a Friday.

Our client offers an extremely generous benefits package for their members of staff which include;

25 days holiday plus bank holidays
Healthcare plan
Pension with company contribution at 4.5% (from April 2019)
Early finish on a Friday (1pm)
Free parking

If you feel you meet the above requirements then please send us your CV or call (phone number removed) and ask for Jenn. We look forward to hearing from you today!

Why work for Wise?

Wise Employment has weathered 25 years of the ever changing employment landscape and has adapted and evolved with the times, in order to support not only local employers but local people in finding work that they enjoy. Always passionately believing that the "Candidate is King", this has been the ethos behind the Company from day one and we never forget the importance of the people we represent

Reference: 619141573

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