Posted on Jan 18, 2019 by Anonymous
Temporary Role (4 months possibly longer)
Between 8am- 8pm Rota Basis
£13.30 Per hour
Our client is looking for an interim Property Manager within Student Accommodation. This role is a temporary role covering Maternity leave and starting immediately.
We are looking for someone who has;
Worked in a customer-facing business, offering goods and/or services
Experience working in residential real estate ideal, but not essential
Management or supervision of others on a regular, routine basis
Accountability for financial performance in one or more previous roles
As a Property Manager you are responsible for ensuring you fill our properties all year round, with
customers who want to stay year after year and for retaining a team of enthusiastic, curious and
dedicated team members, who are the heartbeat of our customer service. Property Managers
take responsibility for the financial performance of our properties and operate safe and secure
properties in line with all statutory, legal and moral obligations.
Develop an understanding within your respective property for all
Create an environment whereby all team members feel confident and
comfortable in raising any concerns about our properties or our practices
Responsible for the completion of any and all Health & Safety routine
checks and Planned Preventative Maintenance schedules
Champion always, the needs of our customers, leading by example and
demonstrating a personal desire for high levels of service in all
Manage the provision of a service in your property that is constantly
pursuing customer retention and recommendation
Deliver an excellent social calendar in your property throughout the year,
making sure our efforts are spread consistently throughout a customer's
entire time with us.
Working with the People policies and practices of the company
Ensure every employee within your team has a consistent and effective
induction to the business, giving everyone a platform to succeed
Set clear objectives for your teams, aligned to the business plan and
ensure a routine is in place to regularly review performance and
behaviours for each team member
Responsible for the successful lease-up of your property.
Accountable for delivering on a solid customer retention and
recommendation performance in the property
Process and manage any and all booking administration efficiently and
with care and attention to detail
Accountability for the financial performance of the property, conducting
monthly reviews of P&L performance and being prepared to narrate on
Ensure, with your team, that the physical appearance of properties is of
the highest standard.
Manage the Maintenance and Housekeeping services in your property
ensuring they understand their obligations around Health & Safety
Ensure customer maintenance requests are being addressed in line with
or ahead of agreed service levels.
If this is a role that you have experience in or feel relates to a role you have done in the past then please contact Stacy Hemmings at Ritz.
This is an immediate start
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