French Speaking Customer Service Adviser
Posted on Jan 24, 2019 by Office Angels
Are you fluent in French and English? If so, please read below!!!
Office Angels London Bridge are working alongside a High-End Men's Fashion Brand to assist in the recruitment for a full-time fluent French and English speaking Customer Service Executive.
The successful candidate will support the team with the delivery of specific projects between the UK and France. This is a fantastic opportunity to work within a diverse and creative company who strive on giving the best working environment for their employees. We are looking for candidates who have a passion for customer satisfaction and to be a proud brand ambassador for our client.
- Temporary - Full-time, 5 days per week (Including weekends)
- Interview Dates: Thursday 10th & Friday 11th January 2019
- Start Date: Wednesday 16th January 2019
Key activities and responsibilities:
- Manage and respond to incoming enquiries from customers.
- Interaction with both internal and external stakeholders.
- Assist the team with general and routine administrative tasks and duties e.g. email inbox, intercom.
- Assist the manager to set up operations in France
- Responsible for keeping project administration notes in a CRM system up to date and logging issues. This will involve raising tickets and ensuring the successful close out of all customer issues.
- Assisting with project related finance - processing sales orders, invoices and purchase orders.
- Excellent Fluency in French and English
- Good working knowledge of standard IT packages such as Word, Excel and Navision.
- Excellent attention to detail
- Ability to communicate clearly and concisely, in a professional manner.
- Capable and confident speaking on the phone with Customers in France and providing customer support.
- Excellent organisational and prioritisation skills; able to meet deadlines
- Able to remain calm and professional under pressure, maintain a positive approach.
- Proactive and able to take initiative.
If you believe this role is for you and you are immediately available for work, please apply now! :)
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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