Posted on Jan 15, 2019 by Anonymous
Competitive + excellent benefits
About the role
You will be responsible for dealing with all types of enquiries and as the first point of contact for our customers, you will provide advice and support both face to face and over the telephone
You will support the Home Manager and Administrator in clerical duties, maintaining accurate filing whilst working to deadlines
With responsibility for ensuring daily and weekly tasks are completed in a timely manner, you will be expected to use your initiative and will be happy working independently.
Who we're looking for
You will have worked as a receptionist before, so understand how important first impressions are. You will have experience in giving excellent customer service and have a professional and friendly manner over the telephone and face to face.
What's in it for you?
Bupa Care Homes values its people, so you can expect a competitive pay rate and benefits that include:
* Smile Everyday - a health and wellbeing package available to all permanent employees giving access to 24/7 health lines along with online wellbeing tools
* A competitive starting salary with the opportunity to increase this through training and development.
* Cycle to Work Scheme
* Interest free travel ticket loans
* Bupa Cash Plan discounts
* We cover the cost of your DBS Check (£44)
* Pension and life assurance scheme available
* Comprehensive induction and on-going training and development
* Competitive staff benefits such as weekly offers and discounts
* Hot meal provided
* Uniform provided
About the Home
With two separate houses that provide a range of care, Ashley Lodge in New Milton, Hampshire is a recently refurbished and extended home set in two acres of mature landscaped grounds. Offering a tranquil countryside location, there's a wide range of amenities close by, as well as having the coast and New Forest just a short drive away.
Ashley Lodge provides short stay and long-term care for those requiring residential, nursing, convalescence and palliative care. We also provide care for older residents with physical disabilities and dementia. By creating a personal care plan for each of our residents, we ensure that they receive the highest level of individual care from our highly trained nurses and care assistants.
Who we are
Bupa Care Homes provides expert nursing, dementia, residential and specialist care to almost 9,000 people in over 140 UK homes. Our purpose is to help people live longer, healthier, happier lives.
Passionate about making lives better, every decision we make is because we care. It's why we inspire and support our staff to put our residents' wellbeing at the heart of everything they do.
Choose a career in care.
Bupa is committed to an environment which will attract, retain and motivate its people. Bupa aims to ensure that every applicant to, or employee of is assessed for employment, promotion and development solely on the basis of personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age
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