Senior Technical Consultant

Posted on Sep 13, 2022 by Verint

Not Specified, United Kingdom
Immediate Start
Annual Salary

Senior Technical Consultant

Role Purpose

As a Senior Technical Consultant, you will work as part of Engagement Management Professional Global Services teams engaging directly with our clients to develop world class customer experience solutions using the company s portfolio of Engagement Management Professional solutions.

Senior Technical Consultants carry out the complex aspects of following activities as well as mentoring other members of the team:

  • Install, configure and utilise software engineering skills to customize Engagement Management Professional solutions.
  • Lead the Product/Technical aspects of meetings and workshops with clients to gather the client s requirements and explain how products meet those requirements (this excludes architectural discussions which are the remit of the Technical and Principal Architects)
  • Provide expertise in other technologies as part of the overall solution e.g. Relational Databases
  • Create test plans, carry out testing of the solution and create supporting documentation.
  • Support and Mentor Technical Consultants in carrying out medium to difficult project tasks.

The Senior Technical Consultant expects to be allocated challenging and complex tasks from the Project Manager/Team Lead and to be assigned other team members to support and mentor.


  • Where the opportunity exists, proactively contribute to workshops gathering client requirements in order to gain a full understanding of the requirements and therefore produce configuration and code that meets those needs exactly. Utilise in depth product knowledge and previous project experience to influence and guide the client towards best practice.
  • Take ownership for significant elements of the design document, identify gaps (and suggest solutions) and develop all aspects of the solution such as User Interface, Business Rules, Object Model, Integration and Database model independently.
  • Maintain awareness of impact of own work on overall solution, ensuring output fits appropriately into overall design.
  • Develop a strong understanding of relevant company products.
  • Lead code reviews allowing others to learn from your experience.


  • Experience of all stages of the Software Development Lifecycle
  • Experience of using SQL and relational database technologies e.g. SQL Server, Oracle
  • Deep Knowledge of developing and using Web Services e.g. SOAP
  • Languages: Working knowledge of Java and the majority of the following: HTML, JavaScript, XML, XSL/XSLT, Ant, CSS, JQuery, JSP, Ajax.

Reference: 1728717614

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