This Job Vacancy has Expired!

Customer Service Advisor

Posted on Jan 24, 2019 by Anonymous

Stockport, Cheshire United Kingdom
Call Center & Customer Service
Immediate Start
£17k - £22k Annual
Full-Time
We are seeking a Customer Service Advisor to join a multi award winning, vibrant insurance company in South Manchester. You with provide first class support to members with existing policies taking advantage of benefits and rewards schemes. Additional bonus of up to £250 per month for providing awesome service.
The company was listed in Fortune magazine as one of the top 51 companies in their "Change the World" list. Working in a fun and vibrate offices you will be part of a large company who can offer long term progression into more senior positions.

As a Customer Service Advisor you will

* Assist existing members with queries on their policy and the rewards programme
* Communicate with customers via inbound telephone, email, webchat or social media
* Provide first class support for technical advise and how to make the best of the reward programme
* Take ownership of queries to see them through to completion

To be successful as a Customer Service Advisor

* We are interested in seeing candidate CVs with experience in telephone based customer care, service expert, technical support or webchat support.
* You will have a proven track record working to KPIs in quality and compliance
* Keen to learn and become an expert in your position
* Be a positive, professional and confident communicator

Package and benefits

* Up to £18000- - £19200 basic salary
* Monthly bonus Up to £250 per month after first 6 months
* 4 weeks classroom training with ongoing support and career development
* Mostly Monday to Friday working hours 8-4, 9-5, 10-6 and 11-7. Max 2 lates per week with 1 in 5 Saturdays 9-1.
* 25 days holiday plus bank holidays off
* Private health insurance
* Regular incentives including apples watches and holidays
* Pension
* Onsite restaurant with discounted meals
* 10 mins walk from Stockport town centre

If this sounds like you, don't delay, apply now for immediate consideration

Reference: 616090128

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