Property Claims Handler
Posted on Jan 21, 2019 by Anonymous
Working in the claims department, you will be responsible for handling and resolving a full portfolio of complex claims by investigating, negotiating and finalising claims inline with governance guidelines and your authority limits.
As an experienced Claims Handler you will be dealing with brokers, solicitors and suppliers so you will need excellent communication skills. You'll also need proven experience of working within a technical claims environment and have experience of property claims. Additionally you will require good case management and workload management skills and have the ability to coach and direct less experienced claims handlers.
Responsible for handling and negotiating claims up to a value of £25,000.
Compliance to statutory regulations.
Develop and maintain relationships with internal and external customers.
To proactively handle third party claims aiming to settle cases within optimum time scales.
Investigation and evaluation of liability and quantum to achieve the desired resolution for all claims handled.
To be successful in this role, you will have already gained good commercial Claims handling experience from within an insurer, broker or solicitor environment. You will deliver exceptional customer service to customers through strong communication relationship management and effective negotiation skills. You will also have an inquisitive nature that will enable you to ask appropriate questions and reach accurate decisions.
You will be educated to GCSE Level standard (or equivalent) and relevant A Level or Degree qualifications will be highly regarded. Progress towards CII professional qualifications will also be advantageous. Strong IT skills will also be required.
This is a fantastic opportunity to work for a global brand with massive potential for progression, for more information please send an up to date CV