Payoll Team Leader

Posted on Jan 23, 2019 by Anonymous

Durham, County Durham United Kingdom
Accountancy
Immediate Start
Annual Salary
Full-Time
Becoming a Payroll Team Leader with Employee Solutions:We are currently recruiting for a Payroll Team Leader to join us on a full time permanent basis (Monday-Friday, 37.5 hours per week). Based within our bright and modern offices at Lingfield Point you will report into the Operational Delivery Manager leading and developing a team who are committed to delivering an outstanding level of service that is continually improving, whilst maintaining effective control and management of the work processes to deliver operational efficiency to the business.Working closely with colleagues you will provide a full payroll service and ensure that Service Level Agreements are met while observing the highest standard of quality.What you will do: * Supervise the work of the payroll staff and coach them as required to ensure their full potential is achieved. * Ensure all personal KPI/objectives are actively managed and met. * Maintain a personal development plan/file that demonstrates continual improvement. * Ensure all team members hold appropriate SMART objectives and a personal development plan which provides clarity on what they are expected to deliver. * Apply a rigorous process of staff performance review as part of a month 121 process, in addition to undertaking an annual performance review in December/January. * Maximise team performance to mitigate the need for overtime and support the Operational efficiency targets. * Maintain full visibility and control of team processes to ensure that SLA and KPI targets are met and penalties avoided. Ensure that proactive steps are taken, where targets are under threat. * Ensure all work instructions reflect the agreed process and are reviewed fully on at least an annual basis * Identify opportunities to improve the quality and efficiency of the team processes and work with line manager to progress to implementation. * Effectively co-ordinate and communicate information in order to facilitate business improvement.Your experience * Customer/Client Focused * Performance Management skills * Leadership skills. * Results Focused * Continuous Improvement & Innovation skills * Strong Communication skills. * Strong Team Player * Commercial AwarenessAbout Employee SolutionsCapita Employee Solutions (CES) is one of the largest employee benefits consultancies in the UK; a multi award-winning organisation servicing over 1,600 clients and more than 4 million company employees and pension scheme members. Our vision is to be the leading integrated, technology-enabled administration and consultancy business in the employee benefits market. Joining our team here, you'll deliver transformational consultancy and administration services, underpinned by market-leading technology.Employee Solutions are part of Capita Plc, the UK's leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers' needs, we've helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.What's in it for you?At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.As well as a generous basic salary, we also give you 23 day's holidays increasing with length of service, company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts. Here at the Lingfield Point office in Darlington you also get access to free parking, a subsidised canteen and on-site showers.You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you.Follow Capita on Capita on Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check

Reference: 615559599

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