Apprenticeship Relationship Manager / Learning Mentor
Posted on Jan 18, 2019 by Tina Lacey Recruitment Ltd
Permanent Full Time - Interviewing Jan 2019
Reporting to the Operations Manager - with IT Apprenticeship Assessing and IT Technical Occupational experience
£28k-£38k dep on experience, plus amazing benefits including 4 week sabbatical after 5 years service, company away days, Charity support events, BBQs, Team company days/weekends to European destinations, private healthcare plan, CPD support, progression opportunities
London - work within a 75 mile radius
You will be expected to travel regularly (10 week reviews) - with a caseload of up to 60 Learners, remaining contact to be by video conferencing.
Our client is the UK's leader in accelerated learning, providing the fastest, most comprehensive and industry-relevant training to IT and digital professionals at every stage of their careers since 2001. Over 68,000 students have received the knowledge and credentials that businesses need, faster than any other provider through their proven accelerated learning model. They are a training provider for every professional in the IT sector, whether apprentices changing or starting their career, or senior managers exploring the latest products. Once in our clients training centre, students eat, sleep and breathe new learning, gaining as much from the experiences of their classmates as from their instructor's expertise. This immersive approach helps develop knowledgeable, practical and collaborative professionals who are ready to accelerate their careers in IT through a commitment to lifelong learning.
The IT sector never stands still. It's our clients established and long-standing partnerships with major digital vendors like Microsoft, Cisco, EC-Council, (ISC)2 and CompTIA that allow them to deliver award-winning training at speed, helping grow and strengthen the UK economy through excellence in digital training and apprenticeships.
As the Apprenticeship Relationship Manager it will be your job to create, strengthen and own relationships with Employers and Apprentices. Manage the progression of a caseload of 50 - 60 Apprentices (dependent on nature of portfolio). Take overall responsibility for each Apprentice's journey, providing pastoral care, ensure apprentices are efficiently signposted to the resources they need for success. Provide 1st level functional skills support and co-ordinate 2nd/3rd level help. Organise infill training to support the courses attended by each Apprentice. Ensure that each Apprentice has a record that is accurate and funding compliant. Meet KPIs, including; success and timely success measures
Our client's new apprenticeship relationship managers need to be able to demonstrate how;
In the past you have ensured strong time management and demonstrated Project Management skills, when you have been able to prioritise. You will also have a passion for client liaison and relationship management, juggling a lot of mini projects. This role is key to our client's model - You will be the face of the business. You will have the focus and attention to detail like a PA or administrator, but the communication and drive of a salesperson. To be successful in this role our client need you to have experience in FE or the commercial Digital IT sector and have worked as an assessor. When working with Technical Employers you need the fundamentals or it is impossible to maintain a connection or grow a relationship.
To apply for the role of Technical Apprenticeship Relationship Manager in London please email your cv to
Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and welfare to work sectors nationally. We are committed to giving full free pre-interview advice and guidance right throughout the interview process