Description: Position Purpose: Accountability for the day-to-day operations, profitability and growth. Ensure that the customers' needs are well served. Develop relationships with network providers, area employers, and contractors. Ensure successful development and implementation of business plans. Develop and implement strategic and tactical plans to ensure further growth and development of the business unit and ensure positive financial results. Oversee development and execution of operating plans, including employee development, organization goals, and member and provider relations goals. Establish criteria for measuring and assessing the success/performance of each component of operation. Ensure appropriate provider network is developed and maintained. Develop effective relationships with key stakeholders to educate providers and consumers on necessary topics. Develop and establish operational mission statements, philosophy, policies, goals, objectives and strategy. Provide management all necessary contractual requirement information regarding state and federal regulatory agencies.