Country Support Advisor

Posted on Jan 17, 2019 by Anonymous

Bicester, Oxfordshire United Kingdom
Call Center & Customer Service
Immediate Start
£20k - £25k Annual
Full-Time
New Recruits are looking for an Italian Speaking Country Support Advisor to join our clients based in Bicester.

Monday - Thursday 8am - 4pm

Friday 8am - 3.30pm

37 hours per week with 30 minute break unpaid

33 days holiday, including bank holiday (may need to work some holidays)

Free on-site parking

5% pension contribution

After a successful probation you will qualify for a bonus up to 10% basic salary

Main Purpose of the job:

* Pro-actively manage sales subsidiary customer order book and provide a high level of communication, performance, information and relationships both internally and externally to deliver customer charter service level.

* Ensure customer complaints are handled efficiently for resolution and key problem areas are identified for continuous improvements.

Main Tasks of the Job:

* Customer interaction

* Order handling

* Customer queries

* Continuous improvements

If you would like to apply for this opportunity, please submit an up-to date CV including details about your current or most recent salary and your availability / notice period

Reference: 614823627

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