Lead Technical Support Engineer - Europe
Posted on Jan 21, 2019 by Anonymous
Job ref: AZ/43230
Salary: £60,000 to £70,000
LEAD TECHNICAL SUPPORT ENGINEER - BREWING, KEGS, FILLING & DISPENSING
As the Lead Support Engineer, you will support customer after-sales, manage commissioning and product trials in accordance with the client's requirements. You will support both internal and external product and process development projects, develop plans that meet specifications and be a key solutions provider. In addition, you will be a key part of our best practice group and lead training programmes again, both internally and externally.
You will be responsible for best practice delivery, commissioning, installation, training, root cause analysis and support of all downstream filling equipment, either located at the customer's and the group's internal manufacturing sites.
You will work from a home base, with administrative support from Head Office in the UK.
You will take a lead / management role of 5 engineers across Europe, in relation to their day to day activities
Review the existing structure and look for improvements
You will be responsible best practice processes and methodologies, for modifying, calibrating, fault diagnosis and general support of down stream machines and robots.
Will demonstrate and provide training to clients in operating use and basic maintenance.
Support customers in optimizing manufacturing.
Determine process feasibility and development options.
Plan and execute the broader process development activities.
Promote Service Contracts, including original spares and upgrades throughout the region
For EU roles, candidates must be eligible to work and live in the European Union.
Proof of eligibility will be required with your application.
Office Locations: Stratford-upon-Avon, Amsterdam, Barcelona, Cape Town, Dubai, Düsseldorf, Istanbul, Lyon, Malmö, Milan, Mumbai, Shanghai, Singapore, Sydney and Washington.
PLASTICS - PETROCHEMICALS - PACKAGING - CHEMICALS - ENERGY - ENVIRONMENT
Listgrove Limited Registered in England No:
Exhibiting at: NPE, PlastMilan, PDM, Compounding World, Kunststoffen, Fakuma, ScanPack, ArabPlast