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Customer Services Assistant - Ashby

Posted on Jan 15, 2019 by Anonymous

Ashby-de-la-zouch, Leicestershire United Kingdom
Call Center & Customer Service
Immediate Start
£15k - £17k Annual
Full-Time
The Role:

ADB Personnel Ltd are currently recruiting for a Customer Services Assistant on behalf of our clients based in Ashby De La Zouch. The role of Customer Services Assistant involves receiving inbound customer calls, dealing with any queries & complaints, order entry, product enquirers (training given), order follow-ups, chasing internal departments for updates and updating customers. The role is to start ASAP, preferable immediately.

Working hours are between: Monday - Friday: 8am - 10pm, and 1 in 2 Saturdays, 8-6pm. 8hrs per day, 5 days per week! 40hrs hours per week. The role has a probationary period working through the agency prior to being made permanent after 12 weeks.

Your Profile:

To be considered for this role, you must have a passion for Customer Services and have worked within a role where you were dealing with customers - either within a previous customer services centre, retail work, hospitality, catering etc. You will need to be a loyal and committed candidate looking for a long term role, ideally looking for permanent (minimum of 3 months). You will have an excellent professional telephone manner, highly organised, tenacious and comfortable with speaking on the telephone. You will ideally have your own transport due to the location of the role, but it is accessible by public transport.. You will also need to be able to start immediately.

Salary:

£15,000 - £17,500 per annum (NLW - hourly rate basis for the first 3 months)

Reference: 614444045