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Resource Manager

E-SOLUTIONS IT SERVICES UK LTD

Posted on Aug 29, 2022 by E-SOLUTIONS IT SERVICES UK LTD

Not Specified, Austria
Logistics
Immediate Start
Annual Salary
Contract/Project

Key Job Duties
Cultivate and sustain a positive culture, quality performance, safe environment, and a positive, professional driver experience
Subject matter expert for all DA and DSP process areas in the station (Load Out, OnRoad Execution, RTS)
Manage two direct reports responsible for DA training processes and on road audit mechanisms for DAs
Participate in negotiations for DSP dispute resolution, specifically approving payment, determining payment adjustments where appropriate, and managing the DSP invoice process
Conduct weekly performance meetings with DSP owners to develop and ensure adherence to action plans that meet business objectives and to facilitate monthly round tables for owner feedback
Drive continuous cost and process improvement programs while maintaining positive working relationships with DSPs and operations leadership
Partner with regional Fleet Management leadership to validate and confirm vehicle demand during peaks and ramps
Responsible for DSP Compliance to the Fleet Management Program
Lead daily SUMs with the DA population prior to load out to drive quality and engagement
Determine DA scheduling strategy through optimization of delivery route assignment
Oversee response to customer/TOC escalations
Monitor Driver staffing and fleet pipeline to ensure sufficient capacity

Reference: 1714238116

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