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IT Technician

Harvey Nash Plc

Posted on Aug 28, 2022 by Harvey Nash Plc

Tunstall, Lancashire, United Kingdom
IT
Immediate Start
£25k - £27.5k Annual
Full-Time

IT Technician - Stoke

Harvey Nash are working exclusively with a well-known national organisation of ours based in the Education sector. Our client is looking for an enthusiastic IT Technician to come in with an eagerness to get stuck in and support IT services across the organisation. Working closely in a small team of technicians, you will have great opportunity for instant impact due to the exciting growth of the organisation.

The role:

  • Providing technical guidance and support to staff and students as required.
  • Day-to-day management of incidents and requests through the IT toolset responding as per the agreed service levels.
  • Set up equipment such as laptops, data projectors, interactive whiteboards, sound systems and other specialist IT equipment, ensuring that systems are ready for use and operating correctly.
  • Maintain IT installations, peripherals and software; restoring faults, replace consumables, updating software and setting up new equipment.
  • Continually develop skills and knowledge of a modern cloud based educational IT environment and gain relevant qualifications as required.
  • Ability to build relationships with stakeholders with a track record of building long-lasting personal relationships.
  • Support and help drive a 'Cloud 1st' approach to IT service and delivery.

The candidate:

  • Experience offering IT operational service delivery to demanding customers.
  • Experience of IT in education, ideally in a highly customer focused environment.
  • Up to date knowledge of IT standards/protocols, and legislation including GDPR.
  • Technically competent with relevant technology. (Active Directory, G-Suite, Office 365, Network etc)
  • Track record of delivery through a variety of resourcing and sourcing arrangements. Capability to leverage external providers.
  • Have excellent organisation skills.

If you are interested in the role please apply directly or contact me at (see below)

IT Technician - Stoke

Reference: 1713605000

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