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UX Researcher & Designer


Posted on Aug 27, 2022 by NES IT

London, United Kingdom
11 Sep 2022
Annual Salary
UX Researcher & Designer - 12 Months Contract - London W1W - Hybrid

Key Criteria
5+ years' experience in an UX Research and Design role
Knowledge of physical as well as online retail experience
Expertise in qualitative research methods and comfort with quantitative methods to define UX

UX Research knowledge spanning customer facing digital experiences, customer applications, and associate tools, as well as physical hardware and software-hardware integration.

Desirable Criteria
Experience conducting and incorporating optimised user journeys for physical environments, omnichannel experiences and digital services, including aspects of human factors
Experience translating business and customer requirements into a compelling holistic experience across different touchpoints.
Very good understanding of areas of specialisation within the greater design landscape, including but not limited to research, visual design, and development.

Working directly with the founders, you'll have the opportunity to develop and execute your own designs that will have a real impact on the direction of the product roadmap. You will also be responsible to become the user champion for all the initiatives developed by the Incubation Team and support all the ventures that are incubated by the Programme Managers

Core Activities
  • Championing the user at all times whilst keeping business goals in mind
  • Owning the full development life cycle, from whiteboard to UI/UX wireframe to prototyping to engaging with users to reduce unnecessary complex steps in our services
  • Conduct UX research: market/industry insights for segmentation and persona creation facilitate user research (internal/with users/with experts), user interviews, usability testing (labs and remote) etc.
  • Lead the use of design research techniques to uncover customer needs and pain points.
  • Working closely with internal design resources, engineering, founders and cross-function teams to develop innovative end-to-end solutions that address successful customer outcomes. Iteratively evaluate these solutions until outcomes are achieved or hypotheses are proven wrong, informing and aligning on any trade-offs
  • Working closely with the HSE, Software and Hardware development, Legal and Marketing teams to uncover all possibilities and limitations and to ensure the best experience for users
Candidates must be eligible to work in the UK

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.

Reference: 1713471774

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