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Technical Solutions Consultant

Bench IT Limited

Posted on Aug 27, 2022 by Bench IT Limited

Reading, Berkshire, United Kingdom
Immediate Start
£54k - £65k Annual

Technical Solutions Consultant

Salesforce Administrator

£54,000 - £65,000 + benefits


Leading professional services company is actively recruiting for an experienced Technical Solutions Consultant to assist in data analysis, provide data insights, lead data integration projects and transfers.

The Technical Solutions Consultant (Salesforce) will help to design, build, deploy, support, and test integrations of new processes and applications into the existing systems.

  • Lead a small team to effectively manage cases, adhere to processes and procedures by prioritisation.
  • Responsible for third-line support tasks and act as a point of contact for escalations on software supported by the team.
  • Take an active role in improving and automating manual processes by carrying out reviews of existing processes and suggesting alternatives.
  • Participate in the development of systems by recommending, implementing, and administer methods and procedures to enhance operations.
  • Design, configure, test and deploy new software functionalities including bug fixes, reports and dashboards as per requirements
  • Responsible for software integration projects between systems including specification, design and testing, ensuring they meet business requirements and goals.
  • Responsible for data flows via import and export including setting up of new clients in systems along with data manipulation and analysis.
  • Write and review specifications on changes to the software and for new functionality.#
  • Participate in client's calls and be first point of contact for the technical aspect of those projects.

Essential experience for the position of Technical Solutions Consultant (Salesforce)

  • Current Salesforce Administrator and Salesforce Advanced Administrator certification (essential), Salesforce Certified Platform App Builder (desirable)
  • Jitterbit Studio & Harmony (desirable)
  • Good understanding of payroll and payroll cycles (desirable)
  • MS Office skills must be competent overall
  • MS Excel must be able to analyse, manipulate and check large amounts of data quickly using in-built tools such as copy/paste values, text to column, filtering, sorting, lookups, conditional formatting, tables, pivot tables (essential)
  • Experienced in understand file structures including CSV, flat and XML files (essential)
  • Experience of import/export of data into systems to carry out such work (essential)
  • Hands on knowledge of databases including MS Access, SQL and/or Oracle (desirable)
  • Previous experience writing requirement specifications (essential)
  • Automation tool knowledge (desirable)
  • Experience of supporting software systems either on premise or cloud systems (desirable)
  • Knowledge of Scripting or other software development experience (desirable)
  • Proven people and issue management, team leadership and organisation

Reference: 1713457062

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