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Customer Success Advisor

CV-Library

Posted on Aug 16, 2022 by CV-Library

Milton Keynes, Buckinghamshire, United Kingdom
Customer Service
Immediate Start
£22k - £25k Annual
Full-Time
A new opportunity has arisen in Milton Keynes due to a growing Customer Success team, responsible for building strong relationships, steering product adoption and delivering a consistently high level of customer service.

A varied role, you will deal with a multitude of different tasks, ensuring the customer is supported and valued. Assisting with the onboarding of new customers, implementing new products and services to enhance customer satisfaction. Training implementation, you will be organise and deliver on training, ensuring that all training materials are accessible. Provide administrative support, managing customer relationships, arranging customer meetings both virtual and some face to face.

Driven to ensure a 1st class experience for the customer, act as the voice of the customer. Curious, a natural problem solver, able to identify ways of streamlining and changing internal processes to enhance the customer journey. You will need to be tech savvy as an understanding and interest in technical IT products would provide the customer with the best support.

Altitude-Recruitment acting as an Employment Agency and Employment Business

Reference: 217379054

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