This Job Vacancy has Expired!

Associate Account Manager

Posted on Aug 12, 2022 by The Shipyard

Columbus, OH
Immediate Start
Annual Salary

The Shipyard is a leading, independent agency that builds performance-driven brands audiences can’t help but love.

By applying modern mindsets to established models, we fuel brand and marketing decisions that are more courageous and more validated.

Our ability to align bold creativity with individual consumer motivations lets us do more than hope for brand love – we methodically engineer it throughout the consumer journey. That’s how we activate the synergistic power of brand building and performance marketing.

Engineering Brand Love through the courageous ambitions of our people and our clients.

The agency has had significant momentum and is on a roll with new business. We’re 150 people strong across four cities (Columbus, OH, Newport Beach, Sacramento, and San Diego, CA), and we’re still growing. Come join our team!


We are looking for a smart, experienced, and motivated Associate Account Manager to join our Columbus team.

The AssociateAccount Manager serves support to the day-day operations of our account management team. Clients depend on their account management team to be a trusted partner that provides cohesive and strategic approaches to achieving business objectives and driving performance against KPIs.

The Associate Account Manager’s primary focus is managing client work. This includes providing proactive solutions, anticipating, and navigating stakeholder needs, ensuring all deliverables are executed with the highest standards, and ultimately, being an integral contributor to the growth of a client’s business. Additionally, the Account Manager will be an integral part of a growing account services team.

This is a hybrid work from home/office position, but the candidate must live near Columbus, OH.


Become immersed in the clients' brands, business goals, opportunities, and challenges to serve as an extension of the clients' team

Provide administrative duties including coordination of client meeting materials and resources.

Manage escalations, troubleshoot, and proactively eliminate account challenges, and prioritize project executions

Deliver on assigned tasks to assist the completion of a project’s internal process.

Provide administrative support to overall Account Management team.

Partner with project management team in servicing the client from project identification through to final delivery

Effectively communicate information to account contributors and internal leadership


Minimum of a bachelor’s degree and 2-3 years of professional experience

Experience communicating technical concepts to non-technical audiences

Proven success in nurturing and growing relationships

Demonstrated ability to take initiative, make independent decisions, and proactively prioritize

Approachable, flexible, and adaptable to change

Capacity to multi-task and transition quickly and effectively between clients and projects

Ability to work effectively, proactively, and collaboratively within a cross-functional team setting

Excellent listening and negotiation skills

Strong attention to detail and accuracy

Ability to communicate, present, and influence credibly and effectively at all levels of a client's organization, including executive and C-level

Experience delivering reporting, analysis or strategic communications in ways that support the growth of client account

Experience with performance media and video production

An innate curiosity for innovating and problem-solving

An interest in contributing to process evolutions and internal foundation-building

A passion for data analytics and strategic insights driving marketing decisions

Willingness to travel as needed


Open PTO

Flexible work hours and remote work

Paid holidays + vacation closure between Christmas Eve and New Year’s Day

Company-paid medical, dental, and vision insurance

Life insurance and disability benefits

401k program with employer matching

6 weeks paid parental leave

Employee bonus referrals

Dog-friendly offices

Company-provided snacks and beverages (yes, beer/wine included)

… and lots more!


All employees of The Shipyard must be fully vaccinated against COVID-19.

Reference: 76357632

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