This Job Vacancy has Expired!

IT Desktop Support Engineer

CV-Library

Posted on Aug 11, 2022 by CV-Library

Crewe, Cheshire, United Kingdom
IT
Immediate Start
Annual Salary
Full-Time
Desktop support engineer – Based in Crewe – With UK & O/Seas Travel

Fantastic opportunity to join a Top Track 100 List company who are rapidly expanding due to continued growth & success.

Carries out support and maintenance of the clients IT infrastructure including PCs, servers, printers, network equipment and telephony systems.
Carries out both hardware and software installations and upgrades.
Carries out ad-hoc IT support tasks as and when required with some after-hours work when necessary.
Undertakes thorough impact analysis of all assigned desktop support activities and understands the impact of their work on infrastructure systems and the business.
Demonstrates a proactive approach in helping to mitigate risks, improve quality in an efficient manner and resolve issues that do occur.
Creates and maintains documentation to support the use of information technology in the organisation and ensure change management processes are followed for all system changes.
Leads in the rollout of new hardware/software, office expansions, new offices, etc as required.
Skills/Experience

Good level of desktop support knowledge gained in a professional services/project organisation and/or technical environment.
Familiarity with Service Desk ticketing systems
Ability to manage customer expectations and SLA’s and prioritise conflicting requirements.
Ability to keep up to date with technology trends and to understand key technical drivers in the industry.
Experience of the following technologies:

Windows 10
Desktop hardware (Dell preferred)
Microsoft Office
Microsoft 365

Knowledge of IT Security fundamentals.
Experience of desktop builds and hardware installation and configuration.
Experience of practical troubleshooting within a Windows environment and dealing with users direct and/or by telephone.
Remote diagnostics and troubleshooting skills

Reference: 217339713

Set up alerts to get notified of new vacancies.

Similar Jobs

Desktop Support Engineer

Antrim, County Antrim, United Kingdom

£140 - £150 Daily

Desktop Support Engineer

Bournemouth, Dorset, United Kingdom

Annual Salary

Desktop Support Engineers

Leeds, Yorkshire, United Kingdom

£130 - £140 Daily

Desktop Support Engineer

Brentwood, Essex, United Kingdom

£27k - £30k Annual

Desktop Support Engineer

Bournemouth, Dorset, United Kingdom

£25k - £28k Annual

Desktop Support Engineer

Oxford, Oxfordshire, United Kingdom

£30k - £40k Annual

Desktop Support Engineer

Gloucestershire, United Kingdom

£20k - £25k Annual

Desktop Support Engineer

Ipswich, Suffolk, United Kingdom

£30k - £30k Annual

Desktop Support Engineer

Gloucestershire, United Kingdom

£20k - £25k Annual

Desktop Support Engineer

Ipswich, Suffolk, United Kingdom

£27k - £30k Annual