This Job Vacancy has Expired!

Network Support Engineer

CV-Library

Posted on Aug 4, 2022 by CV-Library

St James's Square, Greater London, United Kingdom
IT
Immediate Start
£35k - £40k Annual
Full-Time
An exciting opportunity has come up to join a dynamic and reputable MSP, working with high level clients across a variety of sectors. A great opportunity to get involved in both support and project work across the latest technology stacks.

The Role:

* Investigate and resolve helpdesk incidents assigned to you with speedy fixes ensuring the ticketing system is fully updated

* Take ownership of problems and incidents, driving to resolution and providing feedback on improvements to procedures, process and documentation as required

* Provide coaching to junior members of the team to improve their technical capabilities, write knowledge base articles and hold workshops to improve team understanding of customer solutions

Key Requirements:

* Experience across Cisco products (CCNA)

* Experience supporting firewalls products

* Experience with network monitoring tools

* Experience in providing 1st class networking based support

Get in touch or apply below for immediate consideration

Reference: 215930844

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