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IT Helpdesk Support


Posted on Jul 29, 2022 by CV-Library

Kingston upon Hull, East Riding of Yorkshire, United Kingdom
Immediate Start
Annual Salary
Job title: IT Helpdesk Support - 1st and 2nd line support

Job type: Permanent, Full-time

Hours: Monday to Friday (09:00-17:00)

Location: Hull

Salary: Negotiable depending on experience

We are looking for an enthusiastic and ambitious individual to join one of our clients based in Hull.

You will be joining the IT Operations Support Team and you will be working on Helpdesk Support primarily. The successful candidate will have great communications skills, with the ability to work well as part of a team with a flexible approach to task completion and deadline management.

Job Purpose:

This is a varied hands-on role where you will be involved in the daily operational support of all things infrastructure and an escalation point for the support team. You will be providing 1st and 2nd Line Support across two sites.

Skills and Experience required for the role:

1st & 2nd line ICT Helpdesk Support (Software and Hardware Troubleshooting)
Windows 10, Windows Server, VDI and iOS
Cyber Essentials, Cyber Security and Cyber Training
Mobile Device Management
Active Directory and Microsoft 365 admin centre
Microsoft Office 365 suite
Web Conferencing suites


Competitive salary
Pension Scheme
Training and Development Support
No on-call
25 days of annual leave plus bank holidays
Flexible working hours/some hybrid may be available
Relaxed and friendly working environment
Due to the nature of the role, you will be part of a paid "out of hours" support structure

Reference: 217233121

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