This Job Vacancy has Expired!

Customer Service Advisor

Posted on Dec 12, 2018 by Anonymous

Manchester, Lancashire United Kingdom
Call Center & Customer Service
Immediate Start
£16k - £17k Annual
Full-Time
Customer Service Advisor - Manchester City Centre - 17K

First Achieve are currently looking for a Customer Service Advisor that will be responsible for dealing with inbound and outbound calls, email, live chat and social media for a gambling company.

The main duties are as follows:

* Outbound customer service calls promoting the company, its promotions, benefits and service access
* Logging deposits and withdrawals to customer satisfaction
* Work on outbound campaigns and new account welcomes
* Administration duties where applicable
* Liaising with Customers using various contact methods such as; telephone, email, SMS, letter and social media.

The experience required is:

* Excellent Customer Service Experience
* The ability to communicate in a positive, professional and confident manner, both with clients and staff
* Excellent organisational skills
* Outlook, Work and Excel experience essential

Working Monday to Sunday 40 hours a week in shifts in the centre of Manchester

If interested please apply following the link below

Reference: 599435530

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