Customer Account Coordinator

Posted on Dec 12, 2018 by Anonymous

West Malling, Kent United Kingdom
Call Center & Customer Service
Immediate Start
£17k - £19k Annual
Customer Account Coordinator

West MallingFixed Term Contract - 12 Months

£18,000 Per Annum

Our client, a leading provider of Conveyancing search solutions, is on the hunt for a Customer Account Coordinator to join their team.

You will be responsible for providing support to the customer base, liaising via phone calls and email to resolve queries and keep customers updated on progress.

As the Customer Account Coordinator, you will:

* Provide support and advice via telephone
* Ensuring queries are dealt with promptly with a strong focus on first call resolution
* You will gain knowledge in aspects of the conveyancing chain
* Liaise with third-party data providers utilising your excellent interpersonal skills
Skills you will need:

* Excellent Customer Service skills
* An excellent telephone manner
* Ability to work well under pressure to meet deadlines and targets
* Previous success and experience in an administrative role would be an advantage
* Excellent data entry and computer literacy skills

This is a fantastic and rare opportunity to join a thriving and innovative business where career progression and commitment to staff is a priority. Please contact us today to find out more.

About Morgan Jones

This role is being handled by Morgan Jones Recruitment & HR Consultants. We have been established as a quality recruitment business for over 18 years with a reputation for fair and equal representation. We see each applicant as an individual and will treat you accordingly.

To view other great opportunities please check out our website or call us on (Apply online only). Follow Morgan Jones on your favourite social networks - Facebook, Twitter, LinkedIn.

Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion

Reference: 599435490

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