Multilingual Customer Experience Consultant

Posted on Dec 14, 2018 by Anonymous

Ringwood, Hampshire United Kingdom
Call Center & Customer Service
Immediate Start
£10.9 - £10.9 Hourly
Multilingual Customer Experience Consultant - Ringwood - up to £10.90 per hour -Spanish, Italian and French speakers needed!

The Work Shop are pleased to be working with their well-established client based in Ringwood who are looking for a team of multilingual lingual customer service advisor's to join them on a temporary basis.

Main responsibilities of the role:

* Provide excellent customer service via telephone, email and fax.

* Dealing with all customer enquiries in a timely and professional manner

* Handle communications from customers in regard to policy enquiries, cancelling policies, updating customer details etc.

* Always put the customer first and ensure they have a good experience of the services provided

The ideal candidate:

* Must be fluent in written and spoken English and either Spanish, Italian or French

* Previous experience in a customer service-based role is desirable

* Have the ability to build rapport and offer an appropriate level of empathy to all customers

* You must be computer literate

This is a temporary assignment starting on the 21st January 2019

Working hours - Shifts between the hours of 8am-6pm, typically ~Monday to Friday

Reference: 599435485

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