Telesales Advisor (NO COLD CALLING!)

Posted on Dec 17, 2018 by Anonymous

Solihull, West Midlands United Kingdom
Call Center & Customer Service
Immediate Start
£20k - £20k Annual
Full-Time
I am recruiting for an Education Course Telesales Advisor based near Birmingham Airport, working for a multiple award winning distance learning college where the on target earnings is £27000 but uncapped.

THE ROLE
This is a phone based role where you will be joining an established team of 10, making on average 130 outbound calls and receiving 30 inbound calls per day, these are dial numbers, not actual conversations. All calls that are made and received will be a warm based sales call, NO COLD CALLING! The calls will relate to prospective students enquiring about available courses, you will be providing them with all relevant and requested information and enrolling students onto suitable courses. You will be working to certain KPI's, on average 50 students enrolled per month.

THE COMPANY
You will be joining a multiple award winning business that is one of the leading and largest home based distance learning colleges in the UK; offering over 500 award winning courses which include A-Levels, Beauty Therapy, Accounting and Bookkeeping, Travel and Tourism, Childcare, Computers and IT to name just a few. You would be working for a sociable and friendly company who are helping others better themselves.

TYPICAL DAILY JOB DUTIES - WHAT WILL YOU BE RESPONSIBLE FOR?
- Answering incoming calls from prospective students, roughly 30 calls per day
- Making outbound calls to people who have registered an interest (no cold calling), roughly 130 calls per day
- Providing excellent customer service on a wide range of distance learning courses
- Enrolling students onto a suitable course

PERSON SPECIFICATION
- Have a full driving license and access to your own vehicle due to the location is essential
- Previous warm telesales inbound and outbound experience is ideal but people with sales experience from other areas will be considered
- Strong customer service/communication skills
- Be target orientated and self motivated
- Experience of and comfortable working towards KPI's
- Stable work history, be able to explain reasons for leaving previous positions
- Flexible - happy to work a rotational shift pattern between 9am - 8pm including at least one Saturday a month
- Familiar with Microsoft Office packages i.e. Outlook, Excel, and Word
- Punctual, reliable and experience of working well within a team

HOURS
Monday - Friday Shift basis:
09.00-17.30
11.30 - 20.00
Plus one Saturday a month (reduced hours, normally 12.00-18.00)

***PLEASE ONLY APPLY IF YOU MATCH THE PERSON SPECIFICATION ABOVE INCLUDING BEING A DRIVER AND ARE ABLE TO DEMONSTRATE THIS VIA YOUR CV AND AN INTERVIEW***

PACKAGE AND BENEFITS
- £20,000 with uncapped commission, realistic OTE is £27,000 per annum
- If hitting targets expect to earn around £500-£800 bonus per month
- Potential for salary increase after 12 months
- Sales incentives to include cash prizes, meals etc.
- 30 days holiday including all Bank Holidays off (Pro Rata)
- An extra day off for your birthday - every year!
- Full training plan
- Subsidised childcare at the clients sister company based close to the office
- Pension
- Subsidised BUPA insurance
- Free Car Parking
- Modern office environment including free lunches!
- Sociable on site staff room with modern facilities and utilities
- Access to shedloads of award ceremonies!

DOES THIS SOUND LIKE YOU? ARE YOU INTERESTED IN THIS ROLE? THEN I WOULD LOVE TO HEAR FROM YOU.

Please send your cv and call me on (Apply online only)

***If you have not received a response within 48 hours, unfortunately your cv has not been selected on this occasion

Reference: 599435474

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