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Director of Operations

Posted on Dec 17, 2018 by Johnson & Wales University - North Miami, FL

Miami, FL 33101
Immediate Start
Annual Salary


  • Leads, directs and manages various non-academic campus departments to support the university's mission and strategic plan and to maintain effective, safe and efficient operations

Essential Job Functions

  • Performs process improvement and efficiency analysis across the campus to find efficient ways to conduct business and to provide exceptional services to students, in accordance with campus and institutional policies and practices
  • Oversees and monitors the efficient and effective day-to-day operations of the campus, and develops, plans and implements solutions and strategies to maintain or improve quality and efficiency
  • Oversees the planning, implementation, execution and evaluation of special projects
  • Conducts regular property assessments and analysis, and facilitates discussions with the campus community to determine property and facility enhancements; oversees the execution of property improvement plans
  • Analyzes campus growth and capacity trends and updates the capital plan to align projects with the university's mission and strategic plan
  • Participates on various internal committees, including the emergency management team and risk management committee, to assist with emergency planning and recovery efforts
  • Reviews department budgets and periodic statements and provides feedback or recommendations to department leadership, as appropriate
  • Supervises and develops the department staff, facilitating professional opportunities to improve individual capability and managing performance against job accountabilities, department goals and established university, campus and department policies and procedures
  • Supervises and manages student employees, as necessary, to enhance their academic and professional development
  • Performs other duties as assigned

Required Qualifications

  • Bachelor's degree
  • Significant amount of experience working in business, project management or in other related work

Preferred Qualifications

  • Master's degree in business or a related field of study
  • Project management certification

Johnson & Wales University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, genetic information, national origin, disability status, protected veteran status or any other basis prohibited by law.

Reference: 599196357

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