Senior Consultant

Posted on Dec 12, 2018 by Ellis Knight Bespoke Recruitment

City, Birmingham United Kingdom
Consultancy
Immediate Start
£45k - £45k Annual
Full-Time

Senior Consultant - Automotive

EllisKnight are partnered with a very successful and growing organisation within the automotive industry. This is a fantastic opportunity to join them as a Senior Consultant working in the UK and European marketplace

The successful candidate will be based in the Midlands, the closest office is based in Crewe so there will be some travel to this site. There will be a significant amount of travel to European destinations, so it is essential that you are comfortable with overseas travel most weeks. Home working is also encouraged whilst not overseas

You will be supporting operational project requirements and deploying their products in dealerships within the UK and Europe, the following responsibilities will be included:

  • Project implementation through the full life cycle of Software Application Implementation
  • Delivery, Installation and Configuration of Software Applications to specified requirements
  • Delivery training and ensure that all users are confident with the software
  • Work to agreed timeframes, project plans and budgets
  • Support the development of project plans, providing advice and guidance
  • Identify, manage, report and action risk.
  • Own and co-ordinate quality reviews of implementation - escalating issues appropriately and prioritising remediation activities.
  • Aid with the Development of strategies for the improvement of implementation process, services, standards.
  • Develop and maintain clear communication channels
  • Organise and conduct client reviews.
  • Determine the types of products and services required by clients, creating sales opportunities.
  • Develop and maintain relationships with key organisers and decision makers
  • Establish and maintain strong client relationships through regular close contact and account management which will include regular face to face meetings, telephone and mail communications.
  • Interact with the Sales start up process, including communications with prospects and the tendering and demonstration process.
  • Liaise with management team to ensure that the products is promoted and supported in other regions and any issues are addressed and resolved promptly
  • Drive improvement actions and monitor performance
  • Identify any training needs and development appropriate training materials

For this position we are seeking the following skills/attributes:

  • Aftersales experience at dealer or OEM level
  • Experience with IT deployment
  • Automotive businesses consultancy
  • Excellent communication skills
  • The ability to manage multiple clients and changing priorities
  • Fluency within a European language is desirable but not essential
  • Confident delivering training and presentations
  • Strong financial and analytical abilities

Senior Consultant - Automotive

Reference: 599173413

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